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Enhance the Effectiveness of WIP Constraints by Cross-Training Workers

In this situation, if your team can execute the tasks of the bottleneck process, they can help it by increasing its capacity for a short period.
#kanban
#product-development
#queueing-theory
#work-in-process
Zettelkasten, November 7th, 2022.
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Notes

Suppose you have a cross-functional team and use the Kanban system to manage your process. Also, you limit the WIP of each step of your development process.

When some step capacity drops (bottleneck), the upstream processes stop creating new work because they reach WIP limits and downstream processes stop because of WIP starvation (no job). In this situation, if your team can execute the tasks of the bottleneck process, they can help it by increasing its queue capacity for a short period.

  • The Principles of Product Development Flow
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